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Privacy & GDPR

A Digital Limited (“we”, “our” or “us”) respect your privacy and appreciate your personal data is valuable. Our privacy policy summarises the information we might collect from you, what we will do with it and not do with it in compliance with the General Data Protection Regulation (GDPR) 2018.

The policy applies to all personal data (PD) we might collect whether that’s in person, by telephone or through online locations such as website. By accessing or using this website (the "Website"), you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Website.

Information we Collect

It’s always up to your whether you wish to provide us with your personally identifiable information when interacting with our Website. Personally identifiable information includes:

  • Your name, company, email address, phone number or any physical addresses
  • Your computers IP address

If you provide us with personal information, we will not:

  • Sell or rent it to a third party without your permission;
  • Disclose your personal data unless required for reasons by law.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

The Website will often be your first point of entry when exploring our services and is intended for use by adults over 16 years of age.

Where do we store your personal data?

Any information you provide us will be securely stored on servers that we access through our third party suppliers, all of whom we believe to have a clear commitment to upholding the requirements of GDPR. Where possible, we will choose to store personal data within the UK or EEA, however the nature of such online services may mean that your data is help outside of the UK and the EEA. We’ve provided details of these providers with links to their privacy policies below.

Security

We take appropriate measures to ensure the continued security of our computer network and operating systems.

The Website and any connected services we use may be operated by third parties. Details of these third parties and their respective privacy policies are listed below.

Links to third party sites do not constitute endorsement on the part of A Digital Limited of those sites and we are not responsible for the privacy practices of the owners and operators of those sites. We encourage you to review the privacy policies and practices on each site before you submit any personal information.

Use of our Website

Cookies

Our cookie policy is applicable to all websites and services that we operate.

Cookies anonymously track use of our website and may enable specific features to enhance your browsing experience. You can refuse to accept cookies by activating the setting on your browser which allows you to block the setting of cookies. However, if you select this setting you may be unable use certain features of our website.

We use cookies to collect specific types of information including:

  • the date and time of your visit;
  • the pages you visit; and
  • the address of the website from which you linked to us (if applicable).

This is solely statistical data that enables us to analyse customer trends and does not identify personally identifiable information.

All visitors to the Website are able to opt-in and manage their personal cookie preferences using the CookieYes service installed.

For further information about cookies, you may like to visit www.allaboutcookies.org.

Analytics

Like most websites, we use Google Analytics (GA). We use this to see how many people use our website and better understand how they find and use our web pages. GA does not collect data that can personally identify you from your visit to our site, however we consider Google to be a third party data processor. You can stop GA from tracking any part of our website by disabling cookies in your web browser or through the CookieYes opt-in service.

Other Tracking Tools

We may use other tracking tools on our website that collect information about how you use our site and the pages you visit. None of these tools will allow us to identify your personal data unless you specifically send this to us using an online form. Data that might be collected by these tools includes (but is not necessarily limited to):

  • Your device type, operating system and browser type
  • Your device screen resolution
  • Your country
  • Mouse events
  • Keypresses
  • Referring URL and domain
  • Pages visited
  • Date and time pages were viewed

Our website hosting

Our website is hosted by Digital Ocean within a London based data centre. All website traffic is encrypted and delivered over https, with our SSL certificate provided by Let's Encrypt.

Digital Ocean is a US based company and are a third party data processor.

Email Newsletters

If you choose to sign up to receive our email newsletters, we’ll forward your email address to Hubspot who provide us with email marketing services. We consider Hubspot to be a third party data processor.

Your email address will remain within our Hubspot account database for as long as we continue to use their services, or until you specifically request to be removed from our mailing list. Each email we send will include a ‘one click’ unsubscribe option that will instantly remove you from the mailing list.

Consent to receive marketing communications

Whenever you submit personal data to us, we will provide an opt-in to send you marketing communications with your consent. You will only be added to our mailing list under the following circumstances:

  • You’ve given us personal data and explicitly indicated (“opted-in”) to receive marketing communications from us;
  • You’re a client of ours and we need to keep you informed about changes that may affect the services we provide you.

Third Party Data Processors

We may store your data on servers provided by third party vendors, or through services who process personal data on our behalf. These third parties may be based outside the UK and we are satisfied that their own privacy policies meet the requirements of GDPR.

Specific services might include:

  • Our customer relationship management system (CRM)
  • Our email platform
  • Digital marketing tools such as website analytics

Named third party providers and their respective privacy policies are:

Errors and omissions to this list are excepted.

Data Breaches

In the event of a data breach, either through our own storage or that of third parties, we will report this to the Information Commissioners Office and relevant individuals within 72 hours of it being identified.

Your right to access your personal data

You’re entitled to be able to request details of the personal data we hold about you without a fee. Please contact privacy@adigital.co.uk with details of your request and we’ll respond as soon as is reasonable possible.

Your customer’s data

The nature of our work will often mean that we have visibility and access to your own customer data which makes us a data processor. The safeguarding of this data is covered by a separate Data Sharing Agreement (contract) between us and not by this privacy policy, although many of the same provisions will apply. Please contact privacy@adigital.co.uk for more information.

Data Controller

The data controller is A Digital Limited, a UK private limited company with registration number Z2018300.

Registered office:

Suite 3 Unit 2 Meadowbank Business Park
Shap Road
Kendal
Cumbria
LA9 6NY

Data Protection Officer

Andrew Armitage
Director, A Digital Limited
Telephone 01539 720877
Email: privacy@adigital.co.uk

Changes to our policy

We reserve the right to amend our policy from time to time in line with new legislation or best practice. We will not explicitly inform you of changes to our privacy policy, so recommend you check this page occasionally for specific details.